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LEGAL INFORMATION

Terms and conditions.

Conditions of use of this website and requests for information.

1. Identification

The complete company name, tax identification, commercial registration and details of the entity's capital are confirmed by APR. This information will be completed after document validation. Before hiring, ask for full identification of the entity providing the service and, when different, the seller or rental operator.

2. Purpose of the website

The website features personalized imports, vehicles and assisted sales and rental consultation services. It does not allow you to pay, automatically conclude a contract, buy a car or confirm a reservation. Preparing or sending a message constitutes a request for information, without obligation to purchase.

3. Proposals and contracting

Before contracting, the proposal must identify the vehicle or service, the contracting entity and the role of APR: seller, intermediary or service provider. It must indicate the total price and taxes, services included and excluded, additional costs, payment terms, deadline, delivery, guarantee and cancellation rules. The rental operator and contract conditions must be identified prior to any booking.

Availability and conditions of a vehicle are confirmed by the team. Models presented as “made to order” are selection references; These are not confirmed stock announcements. Reference photographs do not replace the images, condition and documentation of the vehicle subject to the proposal.

4. Guarantees and consumers

The conditions of a proposal cannot exclude mandatory consumer rights. In the sale of movable assets by a professional to a consumer, the compliance regime of Decree-Law no. 84/2021 applies: the general period is three years; on used goods, there may be an agreement for a reduction to 18 months, except for goods advertised as refurbished. The commercial or factory warranty is distinct from these legal rights.

Whoever responds as seller must be identified in the contract. An intermediation activity must not be presented as self-sale. For cancellations and refunds, please consult cancellation and refund policy.

5. Use and contents

Send true information and only the necessary data. Do not enter sensitive documents or links with credentials. The use of texts, images, logos and other content depends on the rights of the respective owners and applicable authorizations. Manufacturers' brands belong to their owners; The presentation of a model does not declare an official representation of the manufacturer.

General information about imports, costs or taxation does not replace the analysis of your case. Savings, sales prices or deadlines are not guaranteed without confirmation in a concrete proposal.

6. Privacy, external services and accessibility

Consult the policies privacy and cookies. External links lead to services with their own conditions. If you encounter a usage barrier, contact APR using the means indicated on the contact page. accessibility.

7. Complaints and dispute resolution

To raise a question, contact geral@aprimport.com. Access to the platform is available Electronic Complaints Book (opens in another tab). The entity's registration on the platform is yet to be confirmed; the link does not replace this registration.

In consumer disputes falling within its territorial and material jurisdiction, you can consult the CICAP — Porto Consumer Information and Arbitration Center (opens in another tab). This reference does not declare voluntary membership of APR. The company must confirm and communicate the entities to which it is bound by membership or necessary arbitration. The rights to appeal to courts and arbitration remain under legal terms.

8. Applicable law and changes

Relevant Portuguese and European rules apply, without departing from mandatory consumer protection standards. An exclusive court restricting these rights is not imposed. The date above identifies the version of this page; Changes do not replace conditions of contracts already signed.

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THE WORLD. PORTUGAL. APR.

All the way to our door.

Visual journey from planet Earth to Arrábida Lake Towers, in Vila Nova de Gaia, ending in the photograph of the entrance to Tower D. Headquarters APR on the second floor. No audio.

HEADQUARTERS APR · VISIT BY APPOINTMENT

Arrábida Lake Towers
Rua Daciano Baptista Marques, 245
Tower D · 2nd floor
4400-617 Vila Nova de Gaia
About these images

Animated composition with geographic images and a real photograph of the building provided by APR. The aerial images are historical and the sequence does not represent a driving route.

Sources: NASA Earth Observatory · Blue Marble; ESA WorldCover 2021 / Copernicus Sentinel; General Directorate of the Territory · Orthofotos 2025. © ESA WorldCover project 2021 / Contains modified Copernicus Sentinel data (2021) processed by ESA WorldCover consortium. ESA and DGT images cropped, reprojected and adapted for animation, with uniform color of the ocean, under CC BY 4.0.